S02E07 - Profit - Play a kind of TETRIS® with your business or: digitally defragment your value chain to push customer satisfaction, revenue, margins, and speed to new heights
Daniel Helmig
Do you remember the act of ‘defragmenting’ your computer? For those less IT-inclined or on IOS, think of your computer playing perfect TETRIS on your hard drive: Every gap is closed, and files and sections are packaged neatly together. When finished, your computer runs fast again- as it was designed to do.
What would happen if we could defragment our business processes? Finding gaps, re-arranging processes, and getting our firm to run - as it was designed to run?